Policies & Guarantees

100% Customer Satisfaction

We are proudly committed to a policy of 100 % customer satisfaction for every piano and keyboard we sell, rent or service. When you become a Pacey’s Piano customer, you’ll find dedication and experience at the forefront. From the sales associate that will serve your best interest, to our expert technicians that prepare your piano, and finally to our delivery crew that brings your instrument to your home, ready to play, we’ll strive to make the experience of purchasing as enjoyable as the piano itself!

As a Pacey’s Piano customer, all our staff are working for you. The Pacey’s Piano customer service pledge, signed by our entire service organization, is a promise to you to ensure that your investment provides the most satisfying experience possible.

Best Piano Selection

No matter what instrument you’re looking for, Pacey’s Pianos can make your musical dreams come true. Be it a baby grand for your living room, a starter piano for your child or an electronic keyboard for yourself, Pacey’s Pianos has the best selection of high quality pianos and keyboards. We’ll find the right one for you.

Best Price

Pacey’s Pianos stocks the largest selection of the finest piano brands in Vancouver. Whatever your budget, we can find the perfect piano for you. Our purchasing power means we pass the savings onto our customers and offer prices lower than other retailers. All pianos are available to rent before purchase, guaranteeing peace of mind and customer satisfaction.

Every piano we have is underscored by our low price guarantee. You can shop safe in knowing you’re receiving our lowest possible price on your selected piano.